The WetSand “No Worries” Guarantee

Wetsand Surf Shop Online was established in 1998. As one of the oldest and most respected surf shops, you are assured that the quality, service and value exist in everything we offer.

It’s really simple…

If you don’t like it, if it doesn’t fit or if it just isn’t what you thought it was… return it.

We want you to be happy with your purchase and there is no need for excuses. If you buy any product and decide to return it, just do so within thirty days. Contact our Customer Service Department for an RA number and return the complete, undamaged and unworn product in the original packaging for an exchange or a refund.

There’s only a few exceptions to this rule…
Items purchased on sale or close-out are not returnable. Surfboards and Paddleboards are not returnable. Remember if you wear an item in or out of the water, it is not returnable. You are responsible for the return freight cost.

Need more help? Visit our Customer Service FAQ section.

Our Ventura Store is located at 446 E. Main Street Ventura, California and is open seven days a week. You can also pick-up your order at the store. Just call us to arrange Will-Call on your order.

Contact us at 800.750.7501

Mailing Address
446 East Main Street
Ventura, California 93001

Email Address
service@wetsandsurfshop.com

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